Thank you for your support!

Thank you for visiting!  I am Ingrid Morroy, Arlington, Virginia's Commissioner of Revenue. 

Since I took office in January 2004, the motto of my office has been "When customers call us, they are not interrupting our busy workday.  They are the reason we are here!"  I have highly motivated staff and we are committed to providing high quality customer service and fair assessments.

Thank you for reelecting me your Commissioner of Revenue!

What have we done for you lately?

  • Established positive relations with the Treasurer's office.
  • Introduced the use of modern technology.
  • Applied fair and equitable assessments.
  • Introduced marketing initiatives.
  • Instituted interagency cooperation.
  • Initiated cooperation with Arlington's business organizations.
  • Introduced a customer-focused organization.
  • Empowered staff.
  • Established a DMV Select office at Courthouse Plaza.

All of these initiatives have resulted in improved customer service delivery, a friendly environment, and shorter wait times on the phone and at the service counters.

2008 - 2011 initiatives:

  • New, modern tax administration system in cooperation with the Treasurer's office.
  • Online service for businesses. 
  • Expand DMV services to include renewal of Virginia driver's licenses.
  • Work to return the Tax Relief Program for the Elderly and Disabled to the Commissioner's Office.
  • Request the County Board to adopt an ordinance to authorize the Commissioner's Office to assess a $100 license tax on vehicles with out-of-state license plates, unless the owners register with DMV.

 

Authorized by Ingrid Morroy.